The delivery system of the government for extending various types of services to the citizens was not efficient and effective. The state government of Rajasthan took up various initiatives to improvise the same. e-Governance is the tool for bringing greater transparency, responsiveness and accountability in Governance thus directing all government departments to identify and roll-out G2C services through e-service delivery.
BASIX Sub-K won the mandate from Rajasthan government to set up e-Mitra Common Service Centres (CSCs) across Rajasthan in August 2014. As of January 31, 2016 1650 plus e-Mitra centres in 17 districts have been set up to provide G2C services. Apart from G2C services all these e-Mitra centers are mandated to offer B2C and BC services. Semi- urban and urban locations are our key target markets where access to banks is still not very good. Approximately 19 L transactions have happened on the portal since inception.